Frequently Asked Questions
Everything you need to know about our artisanal treats and delivery.
How do you ensure the freshness of your baked goods during shipping?
All items are baked to order and vacuum-sealed or placed in airtight packaging immediately after cooling. We use expedited shipping to ensure your treats arrive with that 'just-out-of-the-oven' taste.
Do you offer gluten-free or vegan options?
Yes, we have a dedicated selection of gluten-free and vegan pastries. Please check the 'Dietary Needs' section on our menu, but note that all items are prepared in a facility that also handles wheat, dairy, and nuts.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Can I schedule a delivery for a future date?
Absolutely. During the checkout process, you can select a preferred delivery date from our calendar to ensure your order arrives perfectly timed for a special occasion.
Do you provide nutritional information for your products?
Yes, full ingredient lists and nutritional facts are available on each individual product page under the 'Ingredients & Nutrition' tab.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.