Returns & Exchanges

At Rustic Bakery, we want you to be completely satisfied with your artisanal treats and kitchenware. If your order doesn't meet your expectations, we offer a 30-day window for returns on non-perishable items and immediate assistance for any fresh goods.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and provide a brief reason for the request.

• 2.
  Pack with Care

  Place the unused items back in their original packaging, ensuring all tags and seals are intact to prevent damage during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from our portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.